Can’t send emails
Can’t send emails
- Check inbox connection in Instantly; re-auth if needed
- Verify SPF/DKIM/DMARC still passing
- Ensure daily caps not exceeded
Sending resumes without errors.
High bounce rate (≥ 3%)
High bounce rate (≥ 3%)
- Pause the affected campaign immediately - Re-validate the last imported leads; remove bad
records - Lower daily caps for 72 hours, then resume
Bounce rate returns below 3% for 3 consecutive days.
Landing in spam
Landing in spam
- Reduce daily caps and slow ramp
- Swap subject/body variant; remove spammy words
- Verify sending from multiple warmed inboxes
Open rate improves and spam folder checks decline.
When to escalate
- Authentication failing for > 24h
- Multiple domains hit spam simultaneously
- Bounce rate > 5% after list cleanup