> ## Documentation Index
> Fetch the complete documentation index at: https://docs.leads.roofera.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Fix — Email problems

> Quick fixes for send failures, high bounces, or spam placement.

<AccordionGroup>
  <Accordion title="Can’t send emails">
    * Check inbox connection in Instantly; re-auth if needed
    * Verify SPF/DKIM/DMARC still passing
    * Ensure daily caps not exceeded
      <Check>Sending resumes without errors.</Check>
  </Accordion>

  <Accordion title="High bounce rate (≥ 3%)">
    * Pause the affected campaign immediately - Re-validate the last imported leads; remove bad
      records - Lower daily caps for 72 hours, then resume
      <Warning>Continuing to send with high bounces hurts deliverability.</Warning>
      <Check>Bounce rate returns below 3% for 3 consecutive days.</Check>
  </Accordion>

  <Accordion title="Landing in spam">
    * Reduce daily caps and slow ramp
    * Swap subject/body variant; remove spammy words
    * Verify sending from multiple warmed inboxes
      <Check>Open rate improves and spam folder checks decline.</Check>
  </Accordion>
</AccordionGroup>

## When to escalate

* Authentication failing for > 24h
* Multiple domains hit spam simultaneously
* Bounce rate > 5% after list cleanup